Terms of Use

Effective Date / Last Updated: June 16, 2026

These Terms of Use (“Terms”) are a legal agreement between you and Just Safe Food LLC, a Delaware limited liability company (“we,” “us,” “our,” or “Just Safe Food”). These Terms govern your access to and use of the justsafefood.com website and the online food-handler training course and certificate program offered through it (together, the “Service”). Please read these Terms carefully. By enrolling in a course, creating an account, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

What you're purchasing

When you enroll, you're purchasing access to a single enrollment in the Just Safe Food Worker Basic Food Handler Course. This includes access to all course materials and one attempt at the final assessment. Your enrollment is non-transferable and entitles only you to access the course. Course access is provided for one year from enrollment; the final assessment must be completed during that period.

Your account

You'll create a password during enrollment. Keep your login credentials secure — you're responsible for activity under your account. If you think your account has been compromised, let us know right away. You agree to provide accurate and complete information at enrollment and to keep it current. Accounts and assessments are personal to you; you may not share your account credentials with any other person, allow another person to complete any portion of the course or assessment on your behalf, or complete any portion of the course or assessment for anyone else.

Refunds

All enrollments are generally final and non-refundable once payment is processed. Notwithstanding the foregoing, we will refund your enrollment fee in the following circumstances: (a) you are charged more than once for a single enrollment; (b) the Service is materially unavailable to you for a reason within our reasonable control and we are unable to remedy the problem; (c) we decide, at our discretion, that a refund is the appropriate resolution to a support issue; or (d) a refund is required by applicable law. If you believe any of these circumstances applies, please contact us at hello@justsafefood.com within thirty (30) days of your enrollment. Nothing in this section limits any non-waivable refund or cancellation right you have under applicable law, including any state-law cooling-off period for distance sales.

Certificates

You'll earn your Food Handler Certificate upon successfully passing the course assessment. Certificates are issued to the individual who completed the course and are not transferable. Each certificate reflects the individual's completion of the Just Safe Food Worker Basic Food Handler Course as of the date of issuance. The certificate may be valid for a limited period (commonly three (3) years) depending on the requirements of your state or local jurisdiction; you are responsible for determining, and complying with, the food-handler training, certification, and renewal requirements that apply to you where you work.

Certificate recognition; regulatory disclaimer

The Just Safe Food Worker Basic Food Handler Course is currently accredited by the ANSI National Accreditation Board (ANAB) under ASTM E2659. Some states — including California, Texas, Illinois, Arizona, West Virginia, New Mexico, and others — require food handlers to hold a certificate from an ANAB-accredited program, and some local jurisdictions (including Clark County, Nevada, San Diego County, California, and others) have their own specific programs or rules. We do not guarantee that our certificate will satisfy the legal requirements of any particular state, county, or employer. Before enrolling, you are responsible for confirming that our certificate meets the requirements of your jurisdiction and your employer. If the certificate does not satisfy your legal requirement, that is not a basis for a refund other than as set out in the Refunds section above.

Course content

All course materials — including text, images, videos, and assessments — are the property of Just Safe Food or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual-property laws. You may not copy, redistribute, or resell any course content. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the course materials for your personal, non-commercial purpose of completing the course. You may not reproduce, distribute, publicly display, publicly perform, modify, create derivative works from, or otherwise exploit any portion of the Service, except that you may retain, print, and share the Food Handler Certificate issued to you.

Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL COURSE MATERIALS AND CERTIFICATES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CERTIFICATE WILL BE ACCEPTED BY ANY PARTICULAR STATE, COUNTY, OR EMPLOYER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL JUST SAFE FOOD OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR EMPLOYMENT OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE OR ANY CERTIFICATE ISSUED TO YOU, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR YOUR MOST RECENT ENROLLMENT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS IN THIS SECTION; TO THAT EXTENT, THOSE LIMITATIONS DO NOT APPLY TO YOU.

Disputes and complaints

If you have a dispute or complaint, please contact us. We take all concerns seriously and will work with you to find a resolution. Before bringing any formal proceeding, you agree to contact us at hello@justsafefood.com with a description of your concern and to give us at least thirty (30) days to work with you to resolve it. Most disputes can be resolved this way.

Binding arbitration; class-action waiver

If we are unable to resolve a dispute through informal contact, you and Just Safe Food agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each, a “Dispute”) will be resolved by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, except that either party may bring qualifying claims in small-claims court. The arbitration will be conducted in the State of Delaware, or in a mutually agreed location, or by videoconference. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this provision.

YOU AND JUST SAFE FOOD EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS-ACTION WAIVER IS HELD UNENFORCEABLE AS TO ANY CLAIM, THE ENTIRE ARBITRATION AGREEMENT WILL BE UNENFORCEABLE AS TO THAT CLAIM, AND THAT CLAIM WILL PROCEED IN COURT; THE REMAINDER OF THIS AGREEMENT SHALL CONTINUE IN EFFECT.

Opt-out. You may opt out of this arbitration provision within thirty (30) days of first agreeing to these Terms by emailing us at hello@justsafefood.com with your name and the subject line “Arbitration Opt-Out.” If you opt out, Disputes will be resolved in court in accordance with the Governing law and venue section below.

Governing law and venue

These Terms and any Dispute are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Except for Disputes subject to the binding arbitration provision above, you and Just Safe Food agree that any claim or proceeding will be brought exclusively in the state or federal courts located in the State of Delaware, and you consent to the personal jurisdiction of those courts. Nothing in this section deprives you of any right to bring a claim in the courts of your home jurisdiction where that right cannot be waived under applicable law.

Changes to these terms

We may update these terms from time to time. If we make significant changes, we'll note the update date below. Continued use of our services after changes means you accept the updated terms. For material changes, we will also post a prominent notice on the Service or, where we have a current email address for you, email you at least fifteen (15) days before the change takes effect. If you do not agree to the updated Terms, your sole remedy is to stop using the Service before the updated Terms take effect.

Contact

Just Safe Food LLC • 8 The Green, Ste A • Dover, DE 19901 • hello@justsafefood.com

Last updated: June 2026